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Certificate in Workplace Communication


Adult Programs / Professional Development -
Adult Online Professional & Personal Development Spring/Summer 2024

Receive comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Discover a workable conflict management model, along with successful and practical conflict management strategies. Learn how to improve your negotiation skills for a win-win outcome. Find out more about yourself and others using personality profiles for better work performance. 

This is a series of 3 courses.


Spring 24 Dates Summer 24 Dates
Conflict Management 04/01/24-04/26/24 06/03/24-06/28/24
Negotiation: Get What You Want 05/06/24-05/31/24 07/01/24-07/26/24
Using Personality Profiles for Better Work Performance 06/03/24-06/28/24 08/05/24-08/30/24

For more information, visit our question and answer page - Click Here.

Sally Klauss

LERN Instructor

Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. Klauss is a popular online instructor teaching several other courses as well.

SLCERT182 Closed

  Learning Resources Network, Inc , Sally Klauss


Virtual Class
Sun-Sat, Jun 3 - Aug 30
12:01 AM - 11:59 PM

  No Class Jun 29-Jun 30 & Jul 27-Aug 4


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Min Age   16 yr.

$ 595.00
includes 3 courses and certificate

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