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Negotiation: Get What You Want

Adult Programs / Professional Development -
Adult Online Professional & Personal Development Spring/Summer 2024

Negotiation is a key skill for success in business and everyday life. Learn how to plan, implement and win in the bargaining process. Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers. Invest in these skills now and reap a lifetime of rewards.

This course can be taken alone or as part of the 3 course Certificate in Workplace Communication. 

Class Details:

Unit 1: Introduction to the Negotiation
  • Your natural bargaining style and how you can strengthen it
  • Understanding winning - the hallmarks of a successful negotiation
  • The steps to planning a successful bargaining process
  • Knowing your power sources
  • Balancing firmness and flexibility
Unit 2: Option Building and Boundary Setting
  • Creating goals and priorities in the deal
  • Creating bargaining boundaries
  • How to build your options
  • How to create better options for your opponent, without giving away what you value
Unit 3: Managing the Negotiating Process
  • Managing the process
  • Managing yourself
  • Managing the other side
  • Managing relationships
  • Managing communication
Unit 4: Black Belt Skills
  • Planning to give more and get more
  • Developing a BATNA, knowing when to employ it
  • Crafting the agreements and commitments
  • Diverting tricky tactics and attempts at dirty dealing
SLCERT18B2 Closed
Virtual Class
Sun-Sat, Jul 1 - Jul 26
12:01 AM - 11:59 PM


Price: $ 195 00

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