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Managing Generations in the Workplace


Adult Programs / Professional Development -
Adult Online Professional & Personal Development Wtr/Spr 2025

Discover what motivates each generation at work, what incentives they respond to, and what messages they value. Explore the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value. Then identify practical, how-to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace.

This course can be taken alone or as part of the 3 course Management Certificate. 

Class Details

Unit 1: What makes these generations different
  • The transition from the Industrial Age to the Internet Age
  • How society shapes us
  • Who are the Boomers?
  • Who are Xers?
  • Who is Gen Y?
Unit 2: Evolving standards of hard work and success
  • Knowledge work and the value of time
  • Time as key to profitability
  • The focus on outcomes
  • The problem with meetings
  • A new type of leadership
Unit 3: What motivates generations at work
  • Monetary and non-monetary rewards
  • Key role of the “boss”
  • A balanced life
  • Lateral career moves
  • Second careers
  • Supporting social causes
  • Retirement reservations
Unit 4: Work styles and technology
  • Customizing work styles and processes
  • Peak work time and place
  • A new role for technology and work
  • Working collaboratively
  • Modern recruitment

For more information, visit our question and answer page - Click Here.

Kassia Dellabough

LERN Instructor

Kassia Dellabough has over thirty years of teaching experience ranging from Montessori pre-school to teaching as artist-in-residence in elementary and high school settings. She has been teaching at the university level for over 20 years and currently holds a Senior Instructor position at the University of Oregon. She teaches a wide array of subjects ranging from Applied Creativity: Thinking Outside the Box to Presentation Skills and Portfolio Development. She currently teaches a general education Art and Human Values course both face-to-face and on-line. She was one of the pioneer faculty to teach on-line at the university in 1997 and serves as mentor for faculty across campus for on-line teaching.

Dellabough has worked as a career counselor with pre-service teachers on career preparation and developed a long-standing annual Career Explorations event focused on linking student teachers with school administrators for mentoring and career guidance. She has assisted students with the preparation of teaching portfolios for the national standards. She is a Qualified Meyers-Briggs Assessment Administrator, has a Neurolinguistic Practitioner Certification, and is a Global Career Development Facilitator certified by the GCDF Council for Credentialing & Education. Dellabough has written on the subject of generational learning styles, does speaking all over the United States and Canada on the subject, and is LERN’s lead presenter for a four day intensive training institute for professionals on the subject. She is currently completing her doctoral degree in Educational Leadership in the College of Education at the University of Oregon. Her dissertation focus is on how an undergraduate arts curriculum facilitates cultural proficiency. She considers generational differences as one important facet of diversity.

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WLCERT06C1

  Learning Resources Network, Inc , Kassia Dellabough


Virtual Class
Sun-Sat, Apr 7 - May 2
12:01 AM - 11:59 PM

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$ 175.00
single course