Cambridge-Isanti Community Education

Acquire the ability to detect and address threatening behavior. Come away with an understanding of how to employ rules and positive responses to create a worker friendly supportive environment.

Agenda

Unit 1

The Doctrine of Employment-At-Will

• The difference between federal & state employment-at-will laws.
• How at-will employment works in conjunction with the employee hiring, firing, disciplinary action & suspension process.
• Understanding employment-at-will violations (covenant of public policy, covenant of implied contracts, and covenant of good-faith and fair dealing).
• EEOC regulations that offer protection for employees in the workplace.
• Leadership actions that can work for, or against, company leaders if an employee files a claim/lawsuit.

Unit 2

Effectively Dealing with Disruptors & Difficult Employees

• How to stop bad employee behavior before it gets out of hand.
• How to use company policies & work rules to set employee boundaries.
• How to effectively deal with workplace gossip, blame, narcissistic behavior, and passive-aggressive workers.
• Easy to learn skills, techniques & guidelines for successfully managing and addressing the most difficult employee personalities.

Unit 3

Preventing Employee Threats & Threatening Behavior

• What constitutes threatening behavior in the workplace (implicit & explicit words/actions, open racial/religious prejudice, bullying, etc.).
• How to detect and address threatening behavior (against management or between co-workers).
• When to get HR and/or law enforcement involved.
• Properly documenting threatening incidents.

Unit 4

Avoiding Complaints of Harassment, Retaliation & Unfair Treatment

• Do’s & Don’ts for effectively handling employee complaints & dealing with HR investigations.
• Liability issues for harassment & hostile work environment by supervisors/managers.
• Inappropriate work relationships that can create personal & legal issues for company leaders.
• Interpersonal skills that promote good leadership in today’s hectic legal-prone work environment.

For more information, visit our question and answer page - Click Here.