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Optimizing Performance and Employee Success NEW


Adult Programs / Professional Development -
Adult Online and Personal Development Spring/Summer 2025

Take back the tools to enhance employee performance and engagement and develop crucial skills to manage poor performance. It forms the basis for confident, effective team management, ensuring you lead with assurance, making the right decisions without fear of escalating issues. This course is pivotal in developing the confidence essential for effective leadership.

Agenda

Unit 1
Define and Communicate Job Expectations

  • Identify, create, and communicate job expectations.
  • Collaborate with employees on job expectations.
  • Connect employee behaviors to job performance.
  • Describe performance expectations.

Unit 2
Employee Engagement and Performance Management

  • Apply tools and techniques for employee buy-in and commitment.
  • Define intrinsic and extrinsic motivation.
  • Lead employees to take ownership of their own performance.
  • Gain employee ownership and commitment.

Unit 3
Documentation and the Performance Review Process

  • Develop coaching skills.
  • Practice giving performance feedback.
  • Describe job performance using behavioral terms.
  • Identify key aspect to include in the performance review.

Unit 4
Create a High-Performance Team Culture

  • Identify the vision for your team culture.
  • Evaluate the behaviors that undermine your team culture.
  • Evaluate the behaviors that support your team culture.
  • Create a sustainable team culture for the future.

For more information, visit our question and answer page - Click Here.

 June 2025 
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Instructor

Christina Martinez

LERN Instructor


Christina Martinez holds a Bachelor’s Degree in Communication from Regis College, a Master of Arts & Administration in Organizational Development and an MBA certificate in IT Project Management from the University of the Incarnate Word. She is a Certified Online Instructor and an ETA International certified analyst. Her experience expands between IT Project Management Support and working in Project Management Office (PMO) divisions as an Administrator and/or Corporate Trainer for Fortune 50 corporations and IT Firms. She thoroughly enjoys and prefers the education & training development in Project Management because she likes to provide students awareness in how the basic foundation of Project Management will assist their careers in any field. She currently works as an Administrator providing Project Management support.

SLCERT44C1

  Learning Resources Network, Inc , Christina Martinez


Virtual Class
Sun-Sat, Jun 2 - Jun 27
12:01 AM - 11:59 PM

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$ 195.00
single course
SLCERT44C2

  Learning Resources Network, Inc , Christina Martinez


Virtual Class
Sun-Sat, Aug 4 - Aug 29
12:01 AM - 11:59 PM

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M
Tu
W
Th
F
Sa


$ 195.00
single course