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Certificate in Workplace Communication


Adult Programs / Professional Development -
Adult Online and Personal Development Winter 2026

Receive comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Discover a workable conflict management model, along with successful and practical conflict management strategies. Learn how to improve your negotiation skills for a win-win outcome. Find out more about yourself and others using personality profiles for better work performance. 

This is a series of 3 courses.


Winter 2026
Conflict Management 2/2-2/27/25
Negotiation: Get What You Want 3/2-3/27/25
Using Personality Profiles for Better Work Performance 4/6-5/1/26

For more information, visit our question and answer page - Click Here.

Sally Klauss

LERN Instructor

Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. Klauss is a popular online instructor teaching several other courses as well.

WLCERT181

  Learning Resources Network, Inc , Sally Klauss


Virtual Class
Sun-Sat, Feb 2 - May 1
12:01 AM - 11:59 PM

  No Class Feb 28-Mar 1 & Mar 28-Apr 5


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Min Age   16 yr.

$ 595.00
includes 3 courses and certificate