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Certificate in Workplace Communication


Adult Programs / Professional Development -
Adult Online and Personal Develompent Spring/Summer 2026

Receive comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Discover a workable conflict management model, along with successful and practical conflict management strategies. Learn how to improve your negotiation skills for a win-win outcome. Find out more about yourself and others using personality profiles for better work performance. 

This is a series of 3 courses.

Class Spring 2026 Date Summer 2026 Dates
Conflict Management 4/6-5/1 6/1-6/26
Negotiation: Get What You Want 5/4-5/29 7/6-7/31
Using Personality Profiles for Better Work Performance 6/1-6/26 8/3-8/28

For more information, visit our question and answer page - Click Here.

Instructor

Sally Klauss

LERN Instructor


Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. Klauss is a popular online instructor teaching several other courses as well.

SLCERT181

  Learning Resources Network, Inc , Sally Klauss


Virtual Class
Sun-Sat, Apr 6 - Jun 26
12:01 AM - 11:59 PM

  No Class May 2-May 3 & May 30-May 31


Su
M
Tu
W
Th
F
Sa

Min Age   16 yr.

$ 595.00
includes 3 courses and certificate
SLCERT182

  Learning Resources Network, Inc , Sally Klauss


Virtual Class
Sun-Sat, Jun 1 - Aug 28
12:01 AM - 11:59 PM

  No Class Jun 27-Jul 5 & Aug 1-Aug 2


Su
M
Tu
W
Th
F
Sa

Min Age   16 yr.

$ 595.00
includes 3 courses and certificate