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  • Integrating Social Media in your Organization

    Learn the top five considerations when starting a social network as well as tips to manage an online community. Identify how to manage this influx of information created by the new media revolution. Discover what you might be doing wrong in social media as well as essential policies to have in place for your employees and company. This course can be taken alone or as part of the 3 course Certificate in Social Media For Business. Class Details Unit 1: Running a Community and Creating Your Own Social Network Using Ning Online Communities and Creating Your Own Social Network with Ning Top 5 Considerations When Starting a Social Network What Goes into Build a Great Social Network What is an online community manager What is Ning and How to Use the Platform Examples of Companies Using Ning Unit 2: What Tools to Use for Your Organization What tools and platforms will help get content on the web Readings on top new tools to consider How to select which tool to use How video fits into online marketing Organizing and collaborating with Google products How to take advantage of mobile and local in applications and search Unit 3: Integrating Social Platforms into Your Web Site Discovering how web design has changed and what is needed for true integration Understanding elements on websites that increase interaction, engagement, search engines findability Learn best practices for website usability and landing page design Discuss how your sites compare and generate next steps that will improve your business Unit 4: Developing a Manageable Work Flow: Time, Resources, Policies, and Trends Developing a Manageable Work Flow Time and Resources: How do you know where to spend your time? Target Social Media Influencers to Boost Traffic and Sales Is Your Company Ready for Social Media or Are They Holding You Back? Trends - What's Next or Are We Still Working on Last Year's Trends? Social Media Policies and Planning For A Crisis For more information, visit our question and answer page - Click Here.
  • Generational Learning Styles

    This course focuses on the influence of generational characteristics on learning styles. Explore fascinating information on the brain and how each generation has responded to their unique “cohort experience." Acquire the skills and information needed to facilitate Gen Y and the emerging generation of learners. Understand how your own generational characteristics impact your learning and your teaching. This course can be taken alone or as part of the 3 course Certificate in Learning Styles. Class Details Unit 1 Introduction to Generational Learning Styles The origin of generational learning styles & foundation of learning style theories Learning theory and the brain What defines a generation - the concept of the cohort experience Unit 2 Understanding generational factors influencing how you learn and teach Characteristics of the Baby Boomers Characteristics and definitions for Generation X Learning characteristics of both Baby Boomers and Gen Xers How YOUR generational characteristics influence your approach to teaching: Baby Boomer, Gen X, Gen Y Unit 3: Understanding Generation Y Core values of Gen Y Impact of technology on generational learning The impact of generational characteristics on approaches to and expectations of education, perceptions of time, prioritizing work/life/school, goals and ambition, collaborative vs. individual, worldview, inputs versus outcomes and other value differences Unit 4: Helping Your Gen Y Students to Learn More Communication tips with Gen Y students and the emerging generation Classroom instruction tips for Gen Y and the emerging generation Addressing awkwardness and other social characteristics of Gen Y Understanding and using technology to facilitate learning The top 20 generational techniques for helping your students learn more For more information, visit our question and answer page - Click Here.
  • Designing Online Instruction

    Learn how to develop a web course, the principals behind the adoption of technology innovation, and the nature of the online learning environment. Get tips for planning your online course, identifying resources and design guidelines. Discuss the phases of design and development, motivating student-to-student interaction and how to manage it. Get the latest information on copyright issues, assessment and evaluation. This course can be taken alone or as part of the 3 course Certificate in Online Teaching. Agenda Unit 1: Overview of the Online Instructional Environment Internet basics Principles behind the adoption of technology innovation The nature of the online learning environment Unit 2: Envisioning Your Online Course Types of web courses Preparing for the move to the Web Analyzing your current course Planning your web course Identifying resources Design guidelines Unit 3: Developing a Web course Team vs. Individual approach to development Phases of design and development Models of web courses Unit 4: Online Interaction Online collaboration Creating an interactive environment Motivating student-student interaction Managing interaction Unit 5: Issues in the Web Environment Managing email Facilitating discussions Class size Copyright For more information, visit our question and answer page - Click Here.
  • Certificate in Learning Styles

    New research and information is coming out frequently now about how your learners - and you - learn. Get the most advanced information about the three most important and most prevalent characteristics you experience with your participants: generation, gender, and the autism spectrum. This is a series of 3 courses. Summer 2024 Dates Students with Autism Spectrum Disorder 06/03/24-06/28/24 Gender in the Classroom 06/03/24-06/28/24 Generational Learning Styles 06/03/24-06/28/24 For more information, visit our question and answer page - Click Here.
  • Project Management Knowledge Areas

    Discover the ten (10) Project management Knowledge Areas and their support role and relationships to the five (5) Project Management Processes. With these tools in hand, take your project management skills to the next level. This course can be taken alone or as part of the 3 course Certificate in Project Management. Class Details Unit 1: Project Integration & Scope Management Integration Management Direct & Manage Project Work Perform Integrated Change Control Scope Management Control Scope Unit 2: Project Time & Cost Management Time Management Sequence Activities Control Schedule Cost Management Plan Cost Management Unit 3: Project Quality, Human Resources & Communications Management Quality Management Human Resources Management Communications Management Unit 4: Project Risk, Procurement & Stakeholder Management Risk Management Plan Risk Responses Procurement Management Stakeholder Management For more information, visit our question and answer page - Click Here.
  • Fostering Online Discussion

    Being engaged with online learners is one of the biggest weaknesses of online teachers. Come discover how to continually engage students and build student success through your interaction, feedback and communication. You will get first hand experience as your instructor models great interaction and engagement, plus you will come away with practical, how-to tips to better engage your online learners. This course can be taken alone or as part of the 3 course Certificate in Online Teaching. Class Details Unit 1: How Continual Engagement Helps You Foster Effective Online Discussions What is continual engagement? Why is continual engagement important? Breaking down the barriers to effective continual engagement in your discussion interaction Unit 2: Building Your Students’ Success through Your Interaction Why continual engagement in online discussion is important to your students’ success Choosing your words carefully in discussion interaction Strategies to use at the beginning of your term Strategies to use as the term gets underway Strategies to use when things get hectic Unit 3: Assessing Your Students’ Performance Giving effective feedback Communicating with students about grades Some special challenges of group work and how to overcome them Unit 4: Keeping Your Communication Skills Sharp How networking with your peers can build your skills Using break times effectively Working with an assistant How online interaction enhances your face-to-face instruction For more information, visit our question and answer page - Click Here.
  • Collaborative Management

    Collaborative skills are essential to harness the energy of groups and teams for maximum performance and productivity. Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and get projects completed. Explore the principles of collaborative management and gain insight on how to expand your collaborative skills for the success of your organization. This course can be taken alone or as part of the 3 course Management Certificate. Class Details Unit 1: Principles of collaboration in management Defining principles of collaboration Emotions, self-mastery and collaboration Redirecting teams and group collaboration Conflict management and facilitation Unit 2: Relationship building Building relationships fundamentals Renegotiating failed relationships Managing collaborative potentials Unit 3: Strategies to tap into group collaborative potential Harnessing collaborative energy Responsible communication Managing collaboration for performance Unit 4: Your action plan for collaborative management Setting your management goals Identify and utilize collaborative resources Creating a collaborative management action plan For more information, visit our question and answer page - Click Here.
  • YouTube for Business

    Take back proven strategies and techniques for making YouTube work successfully for your organization. Learn how to get your YouTube video on the first page of Google Search. Learn how YouTube can compliment your current marketing and social media strategy and how to maximize your YouTube Channel to get the greatest return. This course can be taken alone or as part of the 2 course Mastering Video Marketing Certificate. Class Details Unit 1: Designing Marketing Goals for YouTube that Maximize the Platform Learn what types of video work best on YouTube Adapt your marketing plan to include video and goals for the YouTube platform Discuss YouTube case studies from your industry and evaluate what’s working and what’s not Create a content plan for videos that will work for your business or organization and won’t get you banned from YouTube Understand how to use YouTube search features and other elements from a consumer perspective Unit 2: Building and Optimizing Your YouTube Channel Learn the various elements of a YouTube Channel and how each feature works Create your own YouTube Channel and optimize each feature Discuss channel design and settings that fit with your video marketing goals Discover how to embed YouTube videos on your website that maximize views Unit 3: Driving Traffic: Maximizing the Social Network of YouTube Learn about the power of YouTube as a social network Discover why it is important to have subscribers and how to communicate with them internally within YouTube Understand the analytics of YouTube: Views, Ratings, Comments, Favorites Learning to Read YouTube Insight & Analyzing the Data Unit 4: Creating and Distributing Video on YouTube Learn how to upload video, the types of cameras, formats, and video resolution that work best on YouTube, and tools that streamline the process Understand the essential element in a video on YouTube such as graphics, title, tags, description, etc. and how to optimize them for search Discover how to get your videos to appear in related searches and other secrets of the YouTube Algorithm Explore the extra features in YouTube such as editing, private sharing, captions, annotating, audio swap, etc. For more information, visit our question and answer page - Click Here.
  • Entrepreneurial Marketing

    Entrepreneurs must know how to effectively market their product or service. Learn a step by step approach to attract and keep customers, all within a realistic budget. Discover how to build a strong brand, analyze which tactics to use, and implement your marketing plan. Take away practical marketing tips and tools that you can use to improve your marketing efforts. This course can be taken alone or as part of the 3 course Entrepreneurship Certificate. Class Details: Unit 1: The Customer as the Driver Marketing Decisions Framework Positioning Your Product or Service Marketing Strategies and Goals Unit 2: Communicating Value to Customers Key Selling Messages Creating Emotional Connections Personal Selling Networking: Your 30-Second Introduction Unit 3: Creating a Strong Brand Managing the Marketing Mix Marketing on a Shoestring Budget Your Marketing Calendar Implementing Your Plan Unit 4: Building Customer Relationships Tools to Meet Your Strategic Goals Online Opportunities and Social Media Checklist Generating Buzz: Word-of-Mouth Marketing Measuring Effectiveness
  • Boosting Your Website Traffic

    Acquire the basic skills to boost your web site traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results. No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions. This course can be taken alone or as part of the 3 course Certificate in Digital Marketing. Agenda Unit 1 Why web site analysis works Why web site managers analyze their visitor traffic Creating goals and objectives for your web site Understanding the web site visitor experience How data analysis can improve web site outcomes Unit 2 How Google Analytics functions Setting up Google Analytics accounts Analyzing traffic sources and visitor traffic Redesigning pages to improve retention Testing web site versions with Google Optimizer Unit 3 Search Engine Optimization Understanding how page ranking and positions are determined Redesigning the title bar, alt tags, heading area, and links your URL Keyword density and rewriting web page copy Strategies to improve your page rank Unit 4 Moving to Web 2.0 Generation Y and the Web 2.0 Attitude Developing user-created content Creating interactive web sites The future of web sites For more information, visit our question and answer page - Click Here.
  • Adobe Photoshop Essentials

    Learn all the basics of Photoshop to effectively work with selection and editing tools, layers, and masks to edit, retouch and enhance existing images or create your own composite digital art work. Impress your business organization, friends and family by enhancing their photos and create magazine cover quality enhanced images. Access to Adobe Photoshop software required. This course can be taken alone or as part of the 3 course Graphic Design Software Essentials Certificate. Class Details Unit 1: Getting to know the Interface and Selection Tools Interface menus Tools Panels Working with the various Selection tools Unit 2: Working with Layers and Masks Layers and layer management Non- destructive editing using masks How to type and format text Using various type formatting and style tools and panels Unit 3: Image Correction & Enhancement Photo correction and enhancement tools Crop, dodge and burn Recoloring, retouching Healing brushes Unit 4: Using the Drawing Tools How to use the Pen tool Other drawing tools in Photoshop Advanced drawing and selection File formats How to save files for print or web For more information, visit our question and answer page - Click Here.
  • Marketing Using Social Media

    Develop a two-way communication and marketing strategy for your organization using social media. Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization. Discover the advantages and disadvantages of each, and learn what’s right for your work and kind of organization. This course can be taken alone or as part of the 3 course Certificate in Social Media For Business. Class Details Unit 1 Social media as a two-way communication The customer-business relationship The power of viral marketing Building customer loyalty with social media Using social media to brand your organization Unit 2 Creating, marketing and communicating using Blogs How blogs got started Writing blogs for work and business Marketing and promoting your blog Business strategies for blogs Unit 3 How to use Twitter Uniqueness of Twitter Creating tweets and messages Doing research and information gathering with Twitter Integrating Twitter with other publicity Unit 4 LinkedIn: a social media for professionals Why businesses and professionals use LinkedIn How LinkedIn distinguishes itself among social networks Getting connected with LinkedIn Case studies and examples of business and professional uses For more information, visit our question and answer page - Click Here.
  • Financial Analysis and Planning for Non-Financial Managers

    Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Learn to assess and analyze the financial information that drives your business. Be empowered to make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. This course can be taken alone or as part of the 3 course Certificate in Accounting and Finance For Non-Financial Managers.. Class Details Unit 1: Financial Strategies 1.1 Your Role in Financial Decision Making Who is responsible for the financial decisions in your company? The Goal of Business 1.2 Understand the Language of Finance Accounting as a Language Learn the Language Visual Activity – Accounting Process Accounting and Recordkeeping Systems Self Check – Account Categories 1.3 Read the Story A Word about Financial Concepts ***Financial Concept: The Accounting Equation*** ***Financial Concept: The Matching Principle*** The Common Financial Statements Income Statement The Balance Sheet Statement of Cash Flows 1.4 The Purpose of Financial Statements Unit 2: Financial Dashboard – Introduction to Financial Gauges 2.1 Understand Basic Financial Concepts Introduction The Story Statements Tell ***Financial Concept: The Accounting Equation*** ***Financial Concept: The Profit Matching Principle*** ***Financial Concept: The Fund Matching Principle*** ***Financial Concept: Cash Basis vs. Accrual Basis Accounting Methods*** ***Financial Concept: Cash vs. Profits*** ***Financial Concept: Debt vs. Equity (Optimum Capital Structure)*** 2.2 Financial Strategies Financial strategies stem from business goals Take a Look: Example Financial Strategies 2.3 Financial Gauges Introduction to Financial Gauges Your Financial Gauges Profitability-based gauges Performance-based gauges 2.4 Reading Your Financial Gauges The Story Financial Gauges Tell Research and Analysis Unit 3: Financial Gauges - Profitability 3.1 Profitability Gauges Ratio Analysis Financial Gauge: Net Profit Margin (or) The Bottom Line Financial Gauge Gross Profit Margin Financial Gauge: Operating Margin Using Profitability Ratios 3.2 The Components of Profitability The Origin of Profits Sales and Expenses 3.3 Sales Sales Strategies Pricing Strategies 3.4 Cost of Goods Sold and Cost of Sales Cost of Goods Sold Gross Profit Margin Gross Profit Analysis and Planning Evaluate Profitability of Product or Service Lines 3.5 Expenses Budget vs. Actual Analysis Cost Management and Efficiency Unit 4: Financial Gauges - Performance 4.1 Making Money The Goal of Business Value Growth Company Resources 4.2 Taking Advantage of Assets Tangible vs. Intangible Assets Cash 4.3 Making the Most of Liabilities and Equity Liabilities Equity 4.4 Performance Financial Gauges Financial Gauge: Current and Quick Ratio (Liquidity) Financial Gauge: Return on Assets Financial Gauge: Return on Equity Financial Gauge: Debt to Equity Ratio 4.5 Financial Analysis and Planning Summary Downtown Publishing Financial Performance Analysis Summary For more information, visit our question and answer page - Click Here.
  • General Ledger and Month End Procedures

    In this course, you will learn how to post journal entries to the correct general ledger accounts impacted by each transaction. This course will show you how to make sure your general ledger balances at the end of each month by preparing an unadjusted trial balance. You will learn how to look for errors when you don’t balance, and how to determine to correct entries. After posting correcting entries and/or adjusting entries, you will verify debits and credits equal with an adjusted trial balance. This course also goes through the steps of performing monthly bank reconciliations. This course can be taken alone or as part of the 3 course Bookkeeping Certificate. Class Details: Unit 1: The General Ledger What is the General Ledger Why must the general ledger balance Posting to the general ledger Activity ~ Posting to The General Ledger Unit 2: The Unadjusted Trial Balance What is the unadjusted trial balance Verify debit and credit balances Finding errors Activity ~ Find The Errors Unit 3: Correcting Entries and Adjusting Entries Determine correcting entries Adjusting entries and how to prepare them Posting correcting entries and adjusting entries to the general ledger Activity ~ Preparing Entries and Posting to General Ledger Unit 4: The Adjusted Trial Balance Verify the accuracy of the adjusted trial balance Prepare monthly bank reconciliations Activity ~ Prepare a Bank Reconciliation
  • Closing Procedures and Financial Statements

    Discover how to create a worksheet used to adjust account balances and prepare financial statements. Use your financial statements to measure performance, make improvements and set goals. Finally, learn how to close your books and prepare them for the next accounting period; this is done by journalizing and posting closing entries. This course can be taken alone or as part of the 3 course Bookkeeping Certificate. Class Details: Unit 1: Prepare a Worksheet What is a worksheet Columns included in the worksheet Completing each column Unit 2: The Income Statement Review the worksheet columns for the Income Statement Prepare the income statement Determine a profit or loss Unit 3: The Balance Sheet Review the worksheet columns for the Balance Sheet Prepare the balance sheet Unit 4: Closing Entries and Statement of Changes in Owner’s Equity Prepare post-closing entries for revenue and expense accounts Prepare a statement of changes in owner’s equity Applying year-end steps monthly or quarterly For more information, visit our question and answer page - Click Here.
  • The Basics of Bookkeeping

    No one should be blind to their finances! Learn where the numbers go, and why. Understand, and know how to record, every penny that comes into and that goes out of your business. Learn how to create a chart of accounts that meet your needs. Discover bookkeeping terminology as well as what it means to keep track of the numbers. Class Details: Unit 1: The Accounting Equation and Chart of Accounts The accounting equation The chart of accounts for a business Temporary accounts (Revenue and Expenses) Where the accounts fall under the accounting equation Unit 2: Journals and the General Ledger Special Journals General Journal The General Ledger Accounts Unit 3: Recording Transactions The Rules Debits and Credits T-Accounts Using journals to record transactions Unit 4: Month End Closing Adjusting Entries Posting to the General Ledger End of month account balances
  • Extraordinary Customer Service

    Transform your customer service into something extraordinary. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. Create a customer service plan that focuses on the key elements to get you started on your pathway to success. This course can be taken alone or as part of the 2 course Certificate in Customer Service. Class Details: Unit 1: Understanding Your Customer Why customer service is important Knowing your customer Customers are constantly evaluating you Basic customer service skills you may not have thought of Unit 2: Setting Customer Expectations Analyzing customer contacts Developing internal customer targets How to easily exceed your customers' expectations Unit 3: Developing Effective Processes What is working for your customers Re-engineering your process Ways to give the best information Handling complaints Unit 4: Marking Customer Service Extraordinary Tweaking the customer's experience Telling the world how great you are Having fun For more information, visit our question and answer page - Click Here.
  • Intermediate Data Analysis

    Data analysis is one of the most sought after skills in the workplace. Companies have vast amounts of data and need people with the ability to analyze it. Get an understanding of how to analyze data in a business setting. This course can be taken alone or as part of the 3 course Certificate in Data Analysis. Class Details Unit 1: Looking for Differences between Groups Two separate groups Two related groups Three or more groups Unit 2: Looking for Relationships Pairs of variables Clusters of variables Predicting one variable from one or more variables Unit 3: Looking at Ratings Tests of difference using ratings Tests of relationship using ratings Unit 4: Looking at How to Report the Results Visual displays How to draft the narrative How to engage your audience For more information, visit our question and answer page - Click Here.
  • Intermediate Excel

    Learn how to organize, display and calculate your data. Find out how to consolidate data proficiently. Create a unique style for yourself to improve your spreadsheet appearance to make the content easier to understand for your target audience. Discover how easily pivot tables can be created to quickly summarize large amounts of data. This course can be taken alone or as part of the 3 course Certificate in Mastering Excel. Class Details Unit 1: Organizing Worksheet and Table Data Introduction to tables Formatting tables using table styles Using formulas in tables Sorting and Filtering table data Unit 2: Understanding Popular Excel Functions Understanding Named Ranges Applying business functions Creating functions that handle text Performing basic lookup functions Creating functions that work with dates and times Unit 3: Improving Worksheet Appearance Formatting cells in worksheets Correcting common function errors Creating and using templates Customizing Excel toolbar Unit 4: Analyzing Data Using Data Validation and Pivot Tables Understanding how to convert text to columns Understanding how to analyze spreadsheet data Understanding the basic pivot table layout and key terms Creating and formatting simple pivot tables For more information, visit our question and answer page - Click Here.
  • Action Research *NEW

    Action research is a form of investigation designed to attempt to solve problems and improve professional practices. It involves systematic observations and data collection which can be then used by the practitioner-researcher in reflection and decision-making. Discover the features of action research and how it can be directly applied to answer questions and solve problems in collaboration with others in your specific professional context. Come away with the ability to develop an action research plan to partner with your key stakeholders to collect data, analyze data, and determine findings to address this curiosity or solve the problem. For more information, visit our question and answer page - Click Here.
  • Developing Your Professional Career

    Identify those skills that all great leaders possess, while learning new skills that will help take you to the next level. Whether you are leading a department or an organization, gain the knowledge you need to be successful. Learn how to incorporate a developed image and communication skills that will rocket you to that next level. This course can be taken alone or as part of the 3 course Certificate in Leadership Development. Class Details Unit 1: Mapping your Career for Success Defining where you want to be in your career in 5, 10, 15 years Setting and monitoring your career goals Establishing a mentor partnership as a start in your professional career Unit 2: Developing your Professional Career through Non-Verbal Communication The difference between verbal and non-verbal communication Conveying the right message with your body language Writing what you think Haptics – Using touch to convey non-verbal communication How to understand others non-verbal communication Unit 3:Image is Everything You are your brand What you wear can determine where you go How to determine if your image is headed in the right direction How your communication and your image should agree with each other Unit 4: Using Social Media to help develop your Professional Career The purpose of Social Media How to use Social Media to create a professional online presence How to avoid negative images trap that many people fall victim to on Social Media For more information, visit our question and answer page - Click Here.
  • Managing Generations in the Workplace

    Discover what motivates each generation at work, what incentives they respond to, and what messages they value. Explore the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value. Then identify practical, how-to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace. This course can be taken alone or as part of the 3 course Management Certificate. Class Details Unit 1: What makes these generations different The transition from the Industrial Age to the Internet Age How society shapes us Who are the Boomers? Who are Xers? Who is Gen Y? Unit 2: Evolving standards of hard work and success Knowledge work and the value of time Time as key to profitability The focus on outcomes The problem with meetings A new type of leadership Unit 3: What motivates generations at work Monetary and non-monetary rewards Key role of the “boss” A balanced life Lateral career moves Second careers Supporting social causes Retirement reservations Unit 4: Work styles and technology Customizing work styles and processes Peak work time and place A new role for technology and work Working collaboratively Modern recruitment For more information, visit our question and answer page - Click Here.
  • Advanced Six Sigma Green Belt

    Learn to improve and control processes through hypothesis testing, design of experiments, and statistical process control. Apply the concepts learned in the Introduction and Intermediate Six Sigma Green Belt courses. Finish the course Six Sigma Green Belt Certified. This course can be taken alone or as part of the 3 course Certificate in Six Sigma Green Belt. Class Details Unit 1 Analyze Exploratory Data Analysis Correlation and Regression Hypothesis Testing Basic Concepts Point & Interval Estimation Unit 2 Major Tests Paired-comparison Tests Single-Factor ANOVA Chi-square Unit 3 Improvement Techniques Design of Experiments (DOE) Introduction Terminology Design Types Implement and Validate Solutions Response Surfaces EVOP DOE Improvement Analysis Unit 4 Control Concepts Statistical Process Control (SPC) Objectives and Benefits Rational Subgrouping Application of Control Charts Variable Charts Attribute Charts Analysis of Control Charts Control Plans For more information, visit our question and answer page - Click Here.
  • Program Evaluation for Nonprofit Professionals

    Enhance your understanding of program evaluation within the nonprofit context. Find out how to improve your evaluation planning, data collection, data analysis and data use. Special attention will be paid to the real-world challenges that organizations may face when conducting evaluation, including staff time, costs and reporting evaluation results to funders. This course can be taken alone or as part of the 2 course Certificate in Nonprofit Administration. Class Details Unit 1: Introduction to Nonprofit Evaluation & the Logic Model What evaluation is and is not Why evaluation is important to nonprofit organizations and why your funders are asking you for it Planning for evaluation begins when you apply for the grant Types of evaluation, and the approaches best suited to nonprofit programs Planning tools for evaluation – introduction to the logic model Crafting accurate, concise outcome statements Unit 2: Creating an Evaluation Plan What an evaluation plan is and why you need one Using outcomes from our logic model to create your evaluation plan Setting priorities for your evaluation (navigating barriers based on budget, funder requirements, staff time and staff capacity) Creating indicators for your outcomes Defining benchmarks and targets where appropriate Unit 3: Collecting the Data Taking stock of the data you already use Making data collection systematic Choosing and/or creating data collection tools – output information, surveys, interviews, focus groups Unit 4: Analysis, Reporting and Use – Putting it All Together Appropriate analysis of the common data collection tools covered in Unit 3 Common analysis mistakes and how to avoid them Reporting to various stakeholders (funders, donors, Board of Directors and the community) Using data for program improvement For more information, visit our question and answer page - Click Here.