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  • AI Certificate NEW

    Give your organization a competitive advantage with Artificial Intelligence (AI). And position yourself in an emerging knowledge specialty and growth area. Explore what AI can do to reduce costs, gather more and better business data, automate time-consuming tasks, improve efficiency, lower human error, reallocate staff time for higher priority functions, and more. Then master the concepts and fundamental techniques of implementing AI. Finally, develop an AI plan and strategy to deliver results for your workplace. Walk away with the knowledge and confidence to help lead your organization into this exciting new area of business expertise. This is a series of 3 courses: Class Spring 2026 Date Summer 2026 Dates Intro to ChatGPT 4/6-5/1 6/1-6/26 Intermediate AI 5/4-5/29 7/6-7/31 AI Planning and Strategies 6/1-6/26 8/3-8/28 For more information, visit our question and answer page - Click Here.
  • AI Planning and Strategies NEW

    Develop effective AI strategies to solve complex problems across various industries. Gain practical insights into how AI can be harnessed to enhance efficiency and drive innovation. By the end of the course, you will have the skills to create robust AI planning solutions that can adapt to dynamic environments and meet organizational goals. Agenda Unit 1 AI-driven Strategies Supercharge your audience engagement with AI-driven strategies Targeting: Pinpoint your audience How to use Meta Ads Manager AI Implementing Google Ads Smart Bidding Unit 2 Personalization Deliver tailored experiences Working with Dynamic Yield or ActiveCampaign AI Monitoring: Track trends and sentiment with Brandwatch AI or Hootsuite Insights Engagement: Build rapport using AI-powered chatbots like Intercom or Drift Unit 3 Create or Refine Apps Leverage AI to create and refine apps Make your apps stand out in functionality and security Code Generation: Write and debug code with GitHub Copilot or TabNine. Application Design: Prototype user-friendly apps with Figma AI Assistant or Sketch with AI plugins. Unit 4 Testing and Security Automate testing and quality checks Using Testim and Applitools Eyes Implement smarter security protocols Installing Darktrace AI or Microsoft Defender AI. For more information, visit our question and answer page - Click Here.
  • Accounting and Finance for Non-Financial Managers

    Discover the financial concepts and accounting processes used in most businesses and practical techniques that will increase your effectiveness and grow your career. Develop a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. This course can be taken alone or as part of the 3 course Certificate in Accounting and Finance For Non-Financial Managers. Class Details Unit 1: Introduction to Finance The Vocabulary of Finance The Four Basic Elements of Finance The Basic Financial Statements Unit 2: Introduction to Accounting Basic Terminology The Purpose of Accounting The Accounting Cycle Preparing Financial Statements Unit 3: Managing Liabilities Overview of Liabilities The Liabilities of a Business Short-Term Liabilities Long-Term Liabilities Unit 4: Financial Planning Overview of Financial Planning The Importance of Financial Planning The Business Planning Process For more information, visit our question and answer page - Click Here.
  • Advanced Cyber Threat Analysis and Mitigation

    Identify the architecture and protocols that keep networks secure. Understand the role of routers, switches, and firewalls in network security. Tackle network security fundamentals, implementing firewalls and VPNS, intrusion detection and prevention systems (IDPS) and securing wireless networks. For more information, visit our question and answer page - Click Here.
  • Advanced Data Analysis

    Data analysis is one of the most sought after skills in the workplace. Companies have vast amounts of data and need people with the ability to analyze it. Get an understanding of how to analyze data in a business setting. This course can be taken alone or as part of the 3 course Certificate in Data Analysis. Class Details Unit 1: Developing a Survey Purposes of surveys Fundamentals of Survey Research Ethical Considerations Likert Scales Unit 2: Comparing Means Chi-Square Statistical Significance Communicating Results Graphically and Textually Practical Problems involving Means Comparisons Unit 3: Finding Differences between Groups ANOVA Post Hoc Comparisons Communicating Results Graphically and Textually Practical Problems Involving ANOVA Unit 4: Individual Research Inquiries Developing Research Questions Setting Up Study Communicating Results Graphically and Textually For more information, visit our question and answer page - Click Here.
  • Advanced Excel

    Advanced Excel contains tools that can help you prepare your worksheets accurately, examine your data for authentication, and find answers to your most difficult questions. Learn required business functions along with tools required to analyze data efficiently within the workplace. Save time by protecting your valuable data. Discover how to attractively visualize your data into meaningful information with confidence. This course can be taken alone or as part of the 3 course Certificate in Mastering Excel. Class Details Unit 1: Advanced Functions Used To Make Business Decisions Applying multiple criteria to functions Using And criteria Using Or criteria Using And and Or and Not criteria Advanced Logical functions Using If -Then control statements Implementing If functions with Aggregate functions Unit 2: Functions Used to Make Financial Decisions Learning basic financial functions Applying functions to perform loan calculations Computing loan payments Computing interest rate Computing number of payment periods Computing present value of a loan Working with additional functions Unit 3: Applying Different Scenarios Using Excel Data Tools Understanding Different What-If Analysis Tools Performing What-If Analysis to see how data changes outcomes in formulas Using Scenario Manager Using Data Tables Using Goal Seek Applying rules to manage cell data Implement validation rules to avoid invalid entries Entering validation rules Avoiding duplicate data entries Unit 4: Powerful Tools Used to Complete Data Implementation and Analysis Exporting and Importing Data into Workbook Protecting a workbook Making improved business decisions using pivot tables Creating an Excel Dashboard to visually display relevant data For more information, visit our question and answer page - Click Here.
  • Advanced Excel

    Advanced Excel contains tools that can help you prepare your worksheets accurately, examine your data for authentication, and find answers to your most difficult questions. Learn required business functions along with tools required to analyze data efficiently within the workplace. Save time by protecting your valuable data. Discover how to attractively visualize your data into meaningful information with confidence. This course can be taken alone or as part of the 3 course Certificate in Mastering Excel. Class Details Unit 1: Advanced Functions Used To Make Business Decisions Applying multiple criteria to functions Using And criteria Using Or criteria Using And and Or and Not criteria Advanced Logical functions Using If -Then control statements Implementing If functions with Aggregate functions Unit 2: Functions Used to Make Financial Decisions Learning basic financial functions Applying functions to perform loan calculations Computing loan payments Computing interest rate Computing number of payment periods Computing present value of a loan Working with additional functions Unit 3: Applying Different Scenarios Using Excel Data Tools Understanding Different What-If Analysis Tools Performing What-If Analysis to see how data changes outcomes in formulas Using Scenario Manager Using Data Tables Using Goal Seek Applying rules to manage cell data Implement validation rules to avoid invalid entries Entering validation rules Avoiding duplicate data entries Unit 4: Powerful Tools Used to Complete Data Implementation and Analysis Exporting and Importing Data into Workbook Protecting a workbook Making improved business decisions using pivot tables Creating an Excel Dashboard to visually display relevant data For more information, visit our question and answer page - Click Here.
  • Advanced Power BI

    Expand your knowledge of Power BI Desktop to the highest level. Explore the advanced capabilities of Power Query, Data Modeling and Reports. Check for data inconsistencies, design efficient queries, create proper relationships, and write DAX code to ensure reports update quickly and accurately. Add navigation and analytical features to your reports to enable consumers to analyze the results. This course can be taken alone or as part of the 3 course Power BI Certificate. Class Details Unit 1: Power Query Utilize Column profile, distribution, and quality Perform fuzzy match Duplicate versus Reference queries Debug errors Unit 2: Data Modeling What a Star Schema is Understand relationship types Manage relationships Unit 3: DAX Understand contexts CALCULATE function COALESCE function Compute visual totals accurately Unit 4: Reports Insert Objects Create Bookmarks For more information, visit our question and answer page - Click Here.
  • Advanced Six Sigma Green Belt

    Learn to improve and control processes through hypothesis testing, design of experiments, and statistical process control. Apply the concepts learned in the Introduction and Intermediate Six Sigma Green Belt courses. Finish the course Six Sigma Green Belt Certified. This course can be taken alone or as part of the 3 course Certificate in Six Sigma Green Belt. Class Details Unit 1 Analyze Exploratory Data Analysis Correlation and Regression Hypothesis Testing Basic Concepts Point & Interval Estimation Unit 2 Major Tests Paired-comparison Tests Single-Factor ANOVA Chi-square Unit 3 Improvement Techniques Design of Experiments (DOE) Introduction Terminology Design Types Implement and Validate Solutions Response Surfaces EVOP DOE Improvement Analysis Unit 4 Control Concepts Statistical Process Control (SPC) Objectives and Benefits Rational Subgrouping Application of Control Charts Variable Charts Attribute Charts Analysis of Control Charts Control Plans For more information, visit our question and answer page - Click Here.
  • Business Writing

    Take away the key practices you need to develop and hone your business writing communication effectively and successfully. Learn best practices for crafting effective, professional business documents. Find out how to avoid grammatical pitfalls and acquire business writing principles that will be good for years to come. This course can be taken alone or as part of the 3 course Certificate in Business Writing. Class Details Unit 1: Writing as a Process Audience, Purpose, and Medium Outlining for Successful Writing Organization Models (Choosing a Model that Works) Principles of Business Communication Unit 2: Written Communication in the Workplace Writing Reports (formal and informal) Drafting and Revision Writing the First Draft Constructing Openings and Closings that Work Unit 3: Writing a Proposal Writing for Your Readers Writing Effective Content Safeguarding Users Ethical Considerations Unit 4: Collaborative Writing and Research Research and Team Writing Collaborating Across Departments Working Through Conflict For more information, visit our question and answer page - Click Here.
  • Cash Is King

    Cash is arguably the most important factor in business success. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. This course can be taken alone or as part of the 3 course Certificate in Accounting and Finance For Non-Financial Managers. Class Details Unit 1: Cash Flow Strategies Why cash is so important in business What are the cash-critical stages in business What internal sources of cash are possible What potential external sources of cash there are Unit 2: Reporting and Evaluating Cash Flow Review of the Cash Flow Statement Review of Projected Cash Flow Report What the Cash Cycle communicates What improvements can be made to shorten the cash cycle Calculating cash cycle Unit 3: Projecting Cash Needs How much cash the business needs When cash injections are needed Which cash needs will internal sources be able to cover Which cash needs must be met through external sources Making comparisons with other businesses in the same industry Unit 4: Funding Requests What debt sources of cash are possible What are the potential equity sources of cash What requirements different funding sources have Making a pitch to investors Approaching potential lenders for financing For more information, visit our question and answer page - Click Here.
  • Certificate in Accounting and Finance for Non-Financial Managers

    Discover the financial concepts and accounting processes used in most businesses and practical techniques that will increase your effectiveness and grow your career. Develop a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. This is a series of 3 courses. Class Spring 2026 Date Summer 2026 Dates Accounting and Finance for Non-Financial Managers 4/6-5/1 6/1-6/26 Cash Is King 5/4-5/29 7/6-7/31 Financial Analysis and Planning for Non-Financial Managers 6/1-6/26 8/3-8/28 For more information, visit our question and answer page - Click Here.
  • Certificate in Basic Game Design

    Discover resources for developing game design, identify the mechanics used in different games. Understand the different activities that are part of game design, flesh out a game idea and find out how to work with game developers. Learn the basics of the video game design process, about various video game genres, and begin your journey of making games. This is a series of 2 courses. Class Spring 2026 Date Summer 2026 Dates Intro to Game Design 4/6-5/1 6/1-6/26 Intermediate Game Design 5/4-5/29 7/6-7/31 For more information, visit our question and answer page - Click Here.
  • Certificate in Customer Service

    Good customer service is essential for all organizations. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. Acquire extraordinary customer service techniques you won’t find anywhere else. This is a series of 2 courses. Class Spring 2026 Date Summer 2026 Dates Keys to Customer Service 4/6-5/1 6/1-6/26 Extraordinary Customer Service 5/4-5/29 7/6-7/31 For more information, visit our question and answer page - Click Here.
  • Certificate in Data Analysis

    Data analysis is one of the most sought-after skills in the workplace. Companies have vast amounts of data and need people with the ability to analyze it. Get an understanding of how to analyze data in a business setting. Learn how many of your business decisions involve comparing groups for differences. This is a series of 3 courses. Class Spring 2026 Date Summer 2026 Dates Introduction to Data Analysis 4/6-5/1 6/1-6/26 Intermediate Data Analysis 5/4-5/29 7/6-7/31 Advanced Data Analysis 6/1-6/26 8/3-8/28 For more information, visit our question and answer page - Click Here.
  • Certificate in Leadership Development (For Gen Y)

    Especially geared for future leaders in the Gen Y generation (born 1980-1999), the certificate provides how-to practical information on advancing your leadership potential and making a difference in both the workplace and in society. Come away with a new understanding, new toolbox of leadership skills, and the information to move your leadership development into high gear. This is a series of 3 courses: Class Spring 2026 Date Summer 2026 Dates Leadership Principles 4/6-5/1 6/1-6/26 Developing Your Leadership Skills 5/4-5/29 7/6-7/31 Developing Your Professional Career 6/1-6/26 8/3-8/28 For more information, visit our question and answer page - Click Here.
  • Certificate in Mastering Excel

    Microsoft Excel is the most used spreadsheet tool in the world. Discover a variety of Excel’s most powerful features to analyze data quickly and easily. This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence. This is a series of 3 courses: Class Spring 2026 Date Summer 2026 Dates Mastering Microsoft Excel 4/6-5/1 6/1-6/26 Intermediate Excel 5/4-5/29 7/6-7/31 Intermediate Excel 6/1-6/26 8/3-8/28 For more information, visit our question and answer page - Click Here.
  • Certificate in Project Management

    Project management provides visibility of project health to the business and the customer. Gain the skills, tools and templates to confidently develop and maintain a project. Acquire a well-rounded knowledge of the five Project Management Processes. Learn the ten Project Management Knowledge Areas and their support role and relationships to the five Project Management Processes. This is a series of 3 courses. Class Spring 2026 Date Summer 2026 Dates Intro to Introduction to Project Management 4/6-5/1 6/1-6/26 Project Management Processes 5/4-5/29 7/6-7/31 Project Management Knowledge Areas 6/1-6/26 8/3-8/28 For more information, visit our question and answer page - Click Here.
  • Certificate in QuickBooks Online *NEW

    Save time, track money, and get important insights with Quickbooks Online. Quickbooks Online is the leading online accounting platform. It is the preferred choice for small business managers, owners, bookkeepers and accounting professionals. There area patches and regular automatic upgrades to the software. Get a comprehensive understanding of QuickBooks Online. Then learn how to work with more advanced Quickbooks Online topics. This is a series of 2 courses: Class Spring 2026 Date Summer 2026 Dates Quickbooks 1 4/6-5/1 6/1-6/26 Quickbooks 2 5/4-5/29 7/6-7/31 For more information, visit our question and answer page - Click Here.
  • Certificate in Workplace Communication

    Receive comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Discover a workable conflict management model, along with successful and practical conflict management strategies. Learn how to improve your negotiation skills for a win-win outcome. Find out more about yourself and others using personality profiles for better work performance. This is a series of 3 courses. Class Spring 2026 Date Summer 2026 Dates Conflict Management 4/6-5/1 6/1-6/26 Negotiation: Get What You Want 5/4-5/29 7/6-7/31 Using Personality Profiles for Better Work Performance 6/1-6/26 8/3-8/28 For more information, visit our question and answer page - Click Here.
  • Closing Procedures and Financial Statements

    Discover how to create a worksheet used to adjust account balances and prepare financial statements. Use your financial statements to measure performance, make improvements and set goals. Finally, learn how to close your books and prepare them for the next accounting period; this is done by journalizing and posting closing entries. This course can be taken alone or as part of the 3 course Bookkeeping Certificate. Class Details: Unit 1: Prepare a Worksheet What is a worksheet Columns included in the worksheet Completing each column Unit 2: The Income Statement Review the worksheet columns for the Income Statement Prepare the income statement Determine a profit or loss Unit 3: The Balance Sheet Review the worksheet columns for the Balance Sheet Prepare the balance sheet Unit 4: Closing Entries and Statement of Changes in Owner’s Equity Prepare post-closing entries for revenue and expense accounts Prepare a statement of changes in owner’s equity Applying year-end steps monthly or quarterly For more information, visit our question and answer page - Click Here.
  • Conflict Management

    A recent study conducted by the American Management Association revealed that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion. Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace. This course can be taken alone or as part of the 3 course Certificate in Workplace Communication. Class Details: Unit 1: Understanding Conflict Definition of conflict. The up side of conflict. Describe performance expectations related to conflict. Unit 2: Understanding the Conflict Management Model Using the model Dialog for a conflict conversation When to take action and address a conflict situation Unit 3: Conflict Management Case Studies Review of real world cases Analyze and evaluate the cases Unit 4: Strategies for success Creating a standard of performance Creating your own dialog Applying the model For more information, visit our question and answer page - Click Here.
  • Designing Online Instruction

    Learn how to develop a web course, the principals behind the adoption of technology innovation, and the nature of the online learning environment. Get tips for planning your online course, identifying resources and design guidelines. Discuss the phases of design and development, motivating student-to-student interaction and how to manage it. Get the latest information on copyright issues, assessment and evaluation. This course can be taken alone or as part of the 3 course Certificate in Online Teaching. Agenda Unit 1: Overview of the Online Instructional Environment Internet basics Principles behind the adoption of technology innovation The nature of the online learning environment Unit 2: Envisioning Your Online Course Types of web courses Preparing for the move to the Web Analyzing your current course Planning your web course Identifying resources Design guidelines Unit 3: Developing a Web course Team vs. Individual approach to development Phases of design and development Models of web courses Unit 4: Online Interaction Online collaboration Creating an interactive environment Motivating student-student interaction Managing interaction Unit 5: Issues in the Web Environment Managing email Facilitating discussions Class size Copyright For more information, visit our question and answer page - Click Here.
  • Developing Your Leadership Skills

    For future and emerging leaders in Gen Y, discover the key concepts of being a leader and the best strategies for developing your leadership skills and influence. Learn the unspoken secrets leaders know and the strategies they employ/exhibit in for influencing others. This course can be taken alone or as part of the 3 course Certificate in Leadership Development. Class Details Unit 1: Making Leadership Happen What leaders do, and don’t do What Leaders Believe Attributes of leaders: what characteristics leaders have that others don’t Making it happen: becoming a leader Leadership procedures and processes, how leaders work Unit 2: Attending Meetings: Where the Action Is How to attend a meeting when you are not the leader The dynamics of meetings Recognizing the players in a meeting How to study. The unspoken cues of body language, silence, objections, Studying/Reading the leader in a meeting Unit 3: The Secrets of Leading Successful Meetings Creating your meeting agenda and objective The 5 Secrets of leading an outcome oriented meeting Getting something passed Understanding meeting procedures: Bob’s Process Model Unit 4: Change: How to Influence Others Creating the argument Delivering the case Gaining support, before, during, and after meetings Taking leadership For more information, visit our question and answer page - Click Here.