Cambridge-Isanti Community Education

Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don’t share your same style. Fee includes your own DiSC Behavioral Personality Profile assessment and review. This course can be taken alone or as part of the 3 course Certificate in Workplace Communication. Class Details: Unit 1: Understanding the DiSC Profile Getting to know the four styles of the DiSC profile Dominance Influence Steadiness Compliance Unit 2: Communicating effectively with each style Understanding preferences for communicating The most effective and influential communicators Knowing how to reach and be understood by others Insights into barriers that each style has, Clarifying detractors and enhancements for each style Unit 3: Increasing your Success Part 1 In depth analysis of the D and I behavioral styles from the DiSC profile Creating action plans for D and I styles Unit 4: Increasing your Success Part 2 Analyzing the other two behavioral styles from the DiSC profile: S and C Developing action plans for S and C styles

Receive comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Discover a workable conflict management model, along with successful and practical conflict management strategies. Learn how to improve your negotiation skills for a win-win outcome. Find out more about yourself and others using personality profiles for better work performance. This is a series of 3 courses. Spring 24 Dates Summer 24 Dates Conflict Management 04/01/24-04/26/24 06/03/24-06/28/24 Negotiation: Get What You Want 05/06/24-05/31/24 07/01/24-07/26/24 Using Personality Profiles for Better Work Performance 06/03/24-06/28/24 08/05/24-08/30/24 For more information, visit our question and answer page - Click Here.

Your employees are your most valuable resources. Get practical, easy to understand, and insightful methods for new and experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews. Discuss strategies for improving your overall effectiveness as a leader. Obtain practical information along with tips and techniques that can be applied at your job immediately. Class Details Unit 1: Understanding the Role of the Supervisor Covers the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader. Discussion and workshop exercises illustrate ways to save time and effort by understanding the benefits of the functions of management and how to leverage each for maximum productivity. This training is a MUST for new and even experienced supervisors and managers. Unit 2: Effective Delegation Discusses the numerous benefits of delegation, why it is so hard for leaders to do effectively, and what you and your staff can gain from delegation. Exercises include practice using the 6-step Delegation Model. Students are encouraged to use any example from work they feel can help them improve their delegation skills. Unit 3: Performance Management Outlines how to identify, define, and address poor as well as proficient behaviors to facilitate maximum employee performance and engagement. Techniques include how to recognize problem behavior before it progresses, how to reward the right behavior, and ways to motivate strong performers other than pay. Unit 4: Writing Performance Reviews Demystifies the process by providing simple step-by-step methods for identifying what to include in a review, how to deal with specific performance issues, how to keep track of accomplishments and problems during the year, and motivate employees through goal setting, and how to deliver the review once it is complete. For more information, visit our question and answer page -Click Here.

A recent study conducted by the American Management Association revealed that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion. Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace. This course can be taken alone or as part of the 3 course Certificate in Workplace Communication. Class Details: Unit 1: Understanding Conflict Definition of conflict. The up side of conflict. Describe performance expectations related to conflict. Unit 2: Understanding the Conflict Management Model Using the model Dialog for a conflict conversation When to take action and address a conflict situation Unit 3: Conflict Management Case Studies Review of real world cases Analyze and evaluate the cases Unit 4: Strategies for success Creating a standard of performance Creating your own dialog Applying the model For more information, visit our question and answer page - Click Here.

Enhance your management skills through this course for supervisors, managers, and emerging leaders. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile. By the end of the course you will be managing like a pro - quickly and with confidence. This course can be taken alone or as part of the 3 course Management Certificate. Class Details Unit 1: Fundamentals of Management How to determine, set, and communicate job expectations Linking employee behaviors to performance Describing performance expectations Increasing employee commitment and pride and evaluate performance Unit 2: Employee Engagement Motivating and engaging employees to get the job done Tools and techniques to increase employee buy-in and commitment How to communicate with employees and get them involved and engaged in their own performance evaluations Unit 3: Increasing your Success Part 1 Enhancing your ability to manage effectively In-depth analysis of the behaviors of your style Unit 4: Increasing your Success Part 2 Behaviors that inhibit your ability to manage effectively Advanced analysis of the behaviors of your management style For more information, visit our question and answer page - Click Here.

Enhance your management skills through this program for supervisors, managers, and emerging leaders. Find out how to create clear expectations, engage and motivate employees. Increase your effectiveness. Explore the principles of collaborative management and gain insight on how to expand your collaborative skills for the success of your team. Finally, get the keys to manage different generations in your workplace. This is a series of 3 courses. Spring Dates Summer Dates Fee (Single Course Only) Management Boot Camp 4/1/24-04/26/24 06/03/24-06/28/24 $295 Collaborative Management (SLCERT06B1 and SLCERT06B2) 05/06/24-05/31/24 07/01/24-/07/26/24 $245 Managing Generations in the Workplace 06/3/24-606/28/24 08/05/24-08/30/24 $175 For more information, visit our question and answer page - Click Here.