Cambridge-Isanti Community Education

Discover what motivates each generation at work, what incentives they respond to, and what messages they value. Explore the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value. Then identify practical, how-to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace. This course can be taken alone or as part of the 3 course Management Certificate. Class Details Unit 1: What makes these generations different The transition from the Industrial Age to the Internet Age How society shapes us Who are the Boomers? Who are Xers? Who is Gen Y? Unit 2: Evolving standards of hard work and success Knowledge work and the value of time Time as key to profitability The focus on outcomes The problem with meetings A new type of leadership Unit 3: What motivates generations at work Monetary and non-monetary rewards Key role of the “boss” A balanced life Lateral career moves Second careers Supporting social causes Retirement reservations Unit 4: Work styles and technology Customizing work styles and processes Peak work time and place A new role for technology and work Working collaboratively Modern recruitment For more information, visit our question and answer page - Click Here.

Develop a two-way communication and marketing strategy for your organization using social media. Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization. Discover the advantages and disadvantages of each, and learn what’s right for your work and kind of organization. This course can be taken alone or as part of the 3 course Certificate in Social Media For Business. Class Details Unit 1 Social media as a two-way communication The customer-business relationship The power of viral marketing Building customer loyalty with social media Using social media to brand your organization Unit 2 Creating, marketing and communicating using Blogs How blogs got started Writing blogs for work and business Marketing and promoting your blog Business strategies for blogs Unit 3 How to use Twitter Uniqueness of Twitter Creating tweets and messages Doing research and information gathering with Twitter Integrating Twitter with other publicity Unit 4 LinkedIn: a social media for professionals Why businesses and professionals use LinkedIn How LinkedIn distinguishes itself among social networks Getting connected with LinkedIn Case studies and examples of business and professional uses For more information, visit our question and answer page - Click Here.

Stay current with this class. Examine the life of an Excel worksheet and workbook, from creation to presentation. Learn how an Excel worksheet is constructed, populated with content, and edited for delivery. Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia. This course can be taken alone or as part of the 3 course Certificate in Mastering Excel. Class Details Unit 1: Excel From The Ground Up Why businesses use Excel for spreadsheet management Technical requirements to use Excel (and all Office modules) Launch Excel and create your first Excel worksheet Discover how to protect and save your document Set your document’s Properties and Attributes including Subject, Title and Author Unit 2: Excel Document Creation Explore the different parts of the Excel worksheet and document navigation Understand cells and their makeup Learn how to populate, format and merge cells Create multiple worksheet “workbooks” Learn how to insert comments and check spelling Unit 3: Advanced Features and Functionality Create and manage formulas and functions Filter and sort tables and data Create “live” connections between multiple worksheets Create effective and informative table and charts Unit 4: Excel Management and Sharing Create meaningful file names and understand filing systems to manage Excel documents Organize your documents on your hard drive and learn how to copy and move documents Manage track changes when co-authoring documents Printing and PDF file creation including setting print areas Learn how to export Excel tables and charts to PowerPoint presentations and Word documents Use Outlook to send Excel worksheets and workbooks to other users For more information, visit our question and answer page - Click Here.

Video marketing is the latest hot new marketing trend. Shoppers who viewed product videos were 144% more likely to add the product to their cart. Video with good SEO has a 53% higher chance of showing up on page one of Google searches. When done correctly, video can tell a story, and stories connect people. Video also leads to an emotion ‘trigger’ that plain text cannot do. This is a series of 2 courses. Spring 2024 Dates Summer 2024 Dates Video Marketing 04/01/24-04/26/24 06/03/24-06/28/24 YouTube for Business 05/06/24-05/31/24 07/01/24-07/26/24 For more information, visit our question and answer page - Click Here.

Negotiation is a key skill for success in business and everyday life. Learn how to plan, implement and win in the bargaining process. Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers. Invest in these skills now and reap a lifetime of rewards. This course can be taken alone or as part of the 3 course Certificate in Workplace Communication. Class Details: Unit 1: Introduction to the Negotiation Your natural bargaining style and how you can strengthen it Understanding winning - the hallmarks of a successful negotiation The steps to planning a successful bargaining process Knowing your power sources Balancing firmness and flexibility Unit 2: Option Building and Boundary Setting Creating goals and priorities in the deal Creating bargaining boundaries How to build your options How to create better options for your opponent, without giving away what you value Unit 3: Managing the Negotiating Process Managing the process Managing yourself Managing the other side Managing relationships Managing communication Unit 4: Black Belt Skills Planning to give more and get more Developing a BATNA, knowing when to employ it Crafting the agreements and commitments Diverting tricky tactics and attempts at dirty dealing

Get the keys to making online advertising work for you and your organization. Learn about various online advertising options. Discover how you can target local audiences. Explore how you can determine the demographics and even numbers of people you want to reach. No experience necessary. Advanced participant? Your instructor is an online ad expert and can answer your toughest questions. This course can be taken alone or as part of the 3 course Certificate in Digital Marketing. Class Details Unit 1 The evolution of online advertising From mass marketing to targeted marketing The role of search in online advertising Return on investment for online advertising Competing effectively with online advertising Unit 2 Creating Google AdWord Campaigns Determining keywords Selecting your AdWord territory Understanding pricing strategies Creating an AdWord budget and evaluation Unit 3 Improving Online Advertising Results How SEO and online advertising complement each other Testing keywords and related keywords Using Traffic Estimator to improve keyword selection Successful strategies in using online advertising Unit 4 Facebook Ads Understanding Facebook uses and users Using demographics to target Facebook Ads Setting up Facebook Ads Trends and future of online advertising For more information, visit our question and answer page - Click Here.

Learn how to take your business or hobby and turn it into a podcast. This step-by-step class will take you from start to finish and cover the required elements needed to get your show online. Class Details Unit 1: Starting a Podcast for Businesses or Pleasure What is a podcast and how it works Finding your target audience and goals What type of podcast will work for your clients: interview style, panel discussions, host lectures How long your show should be and what should you call it What realistic expectations and options are for the total number of shows you will produce Including Audio and Video options of your shows Unit 2: Setting-up your Show Best equipment for you (microphones, computers, headphones, mixing boards) - budget options as well as full professional set up Finding audio files to make the “bumpers” for your show Options for editing files on a mac or PC Where to host your show files and setting up a website Submitting to iTunes, Stitcher and other podcast directories Unit 3: Recording Your Podcast How to set up a studio in your home What is a good on-the-go podcast set up? Talking to others outside of your business Tips on recording your podcast for good audio quality Setting up simple camera and lights if you are incorporating video Unit 4: Marketing and Promoting Your Podcast Getting the word out about your show Making money with subscriptions Building a community around your podcast Reaching current AND new clients How to use your podcast to grow your leadership position in your industry Being an effective marketer without being an obnoxious sales person For more information, visit our question and answer page - Click Here.

Gain insights into your data using business intelligence software – Power Business Intelligence. Power BI Desktop is a complete data analysis and report creation tool that you install for free. This certificate will enhance your skills in data analysis, giving you greater insight into your organization’s performance and allowing you to make more informed decisions. This is a series of 3 courses: Spring 2024 Dates Introduction to Power BI - 04/01/24-04/26/24 Intermediate Power BI - 05/06/24-05/31/24 Advanced Power BI - 06/03/24-06/28/24 Summer 2024 Dates Introduction to Power BI - 06/03/24-06/28/24 Intermediate Power BI - 07/01/24-07/26/24 Advanced Power BI - 08/05/24-08/30/24 For more information, visit our question and answer page - Click Here.

Enhance your understanding of program evaluation within the nonprofit context. Find out how to improve your evaluation planning, data collection, data analysis and data use. Special attention will be paid to the real-world challenges that organizations may face when conducting evaluation, including staff time, costs and reporting evaluation results to funders. This course can be taken alone or as part of the 2 course Certificate in Nonprofit Administration. Class Details Unit 1: Introduction to Nonprofit Evaluation & the Logic Model What evaluation is and is not Why evaluation is important to nonprofit organizations and why your funders are asking you for it Planning for evaluation begins when you apply for the grant Types of evaluation, and the approaches best suited to nonprofit programs Planning tools for evaluation – introduction to the logic model Crafting accurate, concise outcome statements Unit 2: Creating an Evaluation Plan What an evaluation plan is and why you need one Using outcomes from our logic model to create your evaluation plan Setting priorities for your evaluation (navigating barriers based on budget, funder requirements, staff time and staff capacity) Creating indicators for your outcomes Defining benchmarks and targets where appropriate Unit 3: Collecting the Data Taking stock of the data you already use Making data collection systematic Choosing and/or creating data collection tools – output information, surveys, interviews, focus groups Unit 4: Analysis, Reporting and Use – Putting it All Together Appropriate analysis of the common data collection tools covered in Unit 3 Common analysis mistakes and how to avoid them Reporting to various stakeholders (funders, donors, Board of Directors and the community) Using data for program improvement For more information, visit our question and answer page - Click Here.

Discover the ten (10) Project management Knowledge Areas and their support role and relationships to the five (5) Project Management Processes. With these tools in hand, take your project management skills to the next level. This course can be taken alone or as part of the 3 course Certificate in Project Management. Class Details Unit 1: Project Integration & Scope Management Integration Management Direct & Manage Project Work Perform Integrated Change Control Scope Management Control Scope Unit 2: Project Time & Cost Management Time Management Sequence Activities Control Schedule Cost Management Plan Cost Management Unit 3: Project Quality, Human Resources & Communications Management Quality Management Human Resources Management Communications Management Unit 4: Project Risk, Procurement & Stakeholder Management Risk Management Plan Risk Responses Procurement Management Stakeholder Management For more information, visit our question and answer page - Click Here.

Project management provides visibility of project health to the business and the customer. Gain the skills, tools and templates to confidently develop and maintain a project. This course can be taken alone or as part of the 3 course Certificate in Project Management. Class Details Unit 1: Project Management Process Welcome & Initiating Process Group What is Project Management What is a Process Initiating Process Group Unit 2: Planning Process Group Developing the Project Management Plan Planning strategy Planning for desired project objectives Unit 3: Executing Process Group and Monitoring & Controlling Process Group What differs between Executing and Monitoring & Controlling process groups Analysis and risks When to make changes and how Unit 4: Closing Process Group & Farewell How to be aware of what should be thought of when closing a project Review of lessons learned and why it is important Review acknowledgement of all five process groups For more information, visit our question and answer page - Click Here.

Build revenue streams for your non-profit organization. Discover how to increase revenue from your current activities. Develop strategies for building new ones. Know how to effectively set prices or fees. Understand the 20% that generates 80% of your revenue. These basic concepts yield greater results. This course can be taken alone or as part of the 2 course Certificate in Nonprofit Administration. Class Details Unit 1: Introduction to Revenue Generation Setting and using revenue generation benchmarks Determining annual objectives How to best use this course information Unit 2: Understanding Your Audience The benefits of knowing your audience better What to ask your audience How to get the best information Collecting and using the best data Where to find the new ideas Unit 3: Developing Programs and Services The right questions for the best success Natural life cycles of programs and services Determining which ones to continue Creating successful new programs and services Unit 4: Analyzing Programs and Services Analyzing the past performance Determining future productivity Analysis tools Simple analysis technique Unit 5: Setting the Right Price How price affects attendance Price breaks that determine the price to set Setting the best price Pricing strategies Unit 6: Marketing Effectively Building your identify Developing market segments Determining who to market to Unit 7: Developing Promotions Making promotions that work Creating the best layouts Making promotions that sell Unit 8: Distributing Promotions Print, social media, and eMarketing techniques Knowing what promotions work The most effective promotion methods For more information, visit our question and answer page - Click Here.

Six Sigma professionals are in demand by organizations around the world. Our Green Belt training teaches participants problem-solving skills, using the DMAIC (Define, Measure, Analyze, Improve and Control) model. After completing this challenging course, Six Sigma Green Belts serve their organizations as a trained specialist able to work on Six Sigma projects that benefit the organization. This is a series of 3 courses. Spring 2024 Dates Summer 2024 Dates Introduction to Six Sigma Green Belt 4/3/23-4/28/23 06/03/24-06/28/24 Intermediate Six Sigma Green Belt 05/06/24-05/31/24 07/01/24-07/26/24 Advanced Six Sigma Green Belt 06/03/24-06/28/24 08/05/24-08/30/24 For more information, visit our question and answer page - Click Here.

Discover the principles of communication that apply across all social networks, how each works and the possible uses for your organization. Learn how social networks are used for two-way communication and marketing. Whether or not you are new to social networks, come away with an increased understanding and practical, how-to techniques to integrate them into your organization. This is a series of 3 courses. Spring 2024 Dates Summer 2024 Dates Introduction to Social Media 04/01/24-04/26/24 06/03/24-06/28/24 Marketing Using Social Media 05/06/24-05/31/24 07/01/24-07/26/24 Integrating Social Media in Your Organization 06/03/24-06/28/24 08/05/24-08/30/24 For more information, visit our question and answer page - Click Here.

Practice the basic, practical language skills needed to effectively communicate with your Spanish-speaking patients and their families. Whether you need a refresher, or speak no Spanish, this class will give you the skills you need. NOTE: Students will also need to purchase McGraw-Hill Education Complete Medical Spanish, 3rd Edition (less than $15) For more information, visit our question and answer page - Click Here.

Your employees are your most valuable resources. Get practical, easy to understand, and insightful methods for new and experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews. Discuss strategies for improving your overall effectiveness as a leader. Obtain practical information along with tips and techniques that can be applied at your job immediately. Class Details Unit 1: Understanding the Role of the Supervisor Covers the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader. Discussion and workshop exercises illustrate ways to save time and effort by understanding the benefits of the functions of management and how to leverage each for maximum productivity. This training is a MUST for new and even experienced supervisors and managers. Unit 2: Effective Delegation Discusses the numerous benefits of delegation, why it is so hard for leaders to do effectively, and what you and your staff can gain from delegation. Exercises include practice using the 6-step Delegation Model. Students are encouraged to use any example from work they feel can help them improve their delegation skills. Unit 3: Performance Management Outlines how to identify, define, and address poor as well as proficient behaviors to facilitate maximum employee performance and engagement. Techniques include how to recognize problem behavior before it progresses, how to reward the right behavior, and ways to motivate strong performers other than pay. Unit 4: Writing Performance Reviews Demystifies the process by providing simple step-by-step methods for identifying what to include in a review, how to deal with specific performance issues, how to keep track of accomplishments and problems during the year, and motivate employees through goal setting, and how to deliver the review once it is complete. For more information, visit our question and answer page -Click Here.

No one should be blind to their finances! Learn where the numbers go, and why. Understand, and know how to record, every penny that comes into and that goes out of your business. Learn how to create a chart of accounts that meet your needs. Discover bookkeeping terminology as well as what it means to keep track of the numbers. Class Details: Unit 1: The Accounting Equation and Chart of Accounts The accounting equation The chart of accounts for a business Temporary accounts (Revenue and Expenses) Where the accounts fall under the accounting equation Unit 2: Journals and the General Ledger Special Journals General Journal The General Ledger Accounts Unit 3: Recording Transactions The Rules Debits and Credits T-Accounts Using journals to record transactions Unit 4: Month End Closing Adjusting Entries Posting to the General Ledger End of month account balances

Whether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding. Evaluate the many aspects and potential hurdles of the business and build the Business Plan, one step at a time. Uncover hidden risks and assess the business from a marketing, management, and financial vantage point. This course can be taken alone or as part of the 3 course Entrepreneurship Certificate. Agenda Unit 1 Getting Started—Refine your concept and begin your plan Prepare your concept statement—What, Who, Why, When, and How. Identify product/service features and benefits. Identify limitation, liabilities, and regulations. Write your Business Description and evaluate it against a Business Description checklist. Unit 2 Prepare the Marketing Plan Conduct an industry and competitive analysis. Perform a market analysis and identify target markets and a market penetration strategy. Identify your pricing strategy. Write your Marketing Plan and evaluate it against a Marketing Plan checklist. Unit 3 Prepare the Management and Financial Plans Identify key people and positions, duties and responsibilities. Determine funding needs and sources. Create sales and expense estimates. Write your Management and Financial Plans and evaluate them against checklists. Unit 4 Complete the Business Plan and Assess Business Feasibility Polish the plan and add final elements—Cover Page, Executive Summary, Table of Contents. Evaluate business plan against checklist and identify items in need of additional work. Assess business against feasibility checklist. Identify next steps. For more information, visit our question and answer page - Click Here.

One of the most turbulent periods in brain development occurs during adolescence. The teen brain actually functions very differently from the adult brain. Understanding these complex changes can help calm the rough seas of the teen years, but also provide your teen with critical support and understanding that will promote better decision-making, better mental health, and better outcomes at school. Class Details Unit 1: Brain Development The BrainUnder Construction Hormones The Evolutionary Advantage Unit 2: How the Teen Brain is Different from The Adult Brain The pre-frontal cortex The Amygdala Risk-taking Unit 3: How Teens Make Decisions The Need for stimulation Emotions Problem-solving Behavior Unit 4: Your Teen at School Learning Strategies Technology Exercise Gender Differences For more information, visit our question and answer page - Click Here.

Learn about the accounting equation and the five categories involved in every business (Assets, Liabilities, Owner’s Equity, Revenue and Expenses). Discover how to create a chart of accounts for your business. Learn how double entry bookkeeping works and the process of recording debits and credits. Identify, analyze and record transactions using journal entries under the cash basis accounting method. This course can be taken alone or as part of the 3 course Bookkeeping Certificate. Class Details Unit 1: The Accounting Equation and Categories The Accounting Equation The Five Accounting Categories The Chart of Accounts Account Placement Activity ~ Categorizing Accounts Cash Basis Accounting vs. Accrual Basis Accounting Unit 2: Debits and Credits T-Accounts Debits and Credits Double Entry Bookkeeping Analyze Financial Activities (Transactions) Unit 3: Assets, Liabilities, and Owner’s Equity Recording Transactions for Assets Recording Transactions for Liabilities Recording Transactions for Owner’s Equity Unit 4: Revenue and Expenses Recording Transactions for Revenue Recording Transactions for Expenses Activity ~ Recording Transactions